If your problem sounds like this, you're in the right place:

  • Connection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN -92
  • What does VAN -92 mean?
  • My game crashed and showed error VAN -92.

Resolution

VAN -92 usually means Riot Vanguard is having trouble starting, staying connected, or confirming everything is ready while your game is launching or running.

Try these steps in order. We’ll start with the quickest fixes first, then move into the bigger ones if Vanguard still needs a little help getting back online. Launch your game after each step to see if it worked.

  1. Restart your PC. This gives Vanguard a fresh startup and can resolve many temporary Vanguard connection issues.
  2. Check your Windows time settings. Incorrect date, time, or time zone settings can cause services and secure connections to fail before your game fully launches. If you need help, follow Microsoft’s guide to set time, date, and time zone settings in Windows.
  3. Set the Vanguard service to start automatically. Having Vanguard installed won't do much good if it's not running when you try to play. If you don't use Vanguard Pre-Check to enable Vanguard to run on-demand, you'll need to set the Vanguard (vgc) service to Automatic.
  4. Remove and reinstall Vanguard. The quickest way to restore Vanguard's default settings is to manually uninstall it, then restart your PC and launch your game again to reinstall Vanguard.
  5. Perform a clean boot. Background apps or services may interfere with Riot Vanguard, and a clean boot helps you dial in on what exactly is giving you trouble.
  6. Reinstall your game. This can replace corrupted or missing game files that may be preventing Vanguard or your game from launching correctly. Follow our guide to uninstall and reinstall your game.
  7. Check your connection. If you made it this far, it’s time to bust out the big guns. Follow our PC Connection Troubleshooting Guide for step-by-step instructions on tackling potential connection issues.

Still having issues?

If you still see the error after trying these steps, submit a ticket to Player Support. Make sure you attach your logs so we can take a closer look and help get you back in the game.