If your problem sounds like this, you're in the right place:

  • VAN: STATUS_SB_POLICY. The secure boot policy on this device could not be verified. Please ensure the secure boot database is set to factory default settings.
  • What does VAN: STATUS_SB_POLICY mean?
  • Vanguard says there is a problem with my Secure Boot configuration.

Resolution

VAN: STATUS_SB_POLICY usually means Riot Vanguard detected a problem with your Secure Boot configuration. Even if Secure Boot is enabled, you should reset the Secure Boot Keys so that Vanguard can verify your device correctly.

Still having issues?

If you still see the error after resetting your Secure Boot keys, submit a ticket to Player Support. Make sure you attach your logs so we can take a closer look.