If your problem sounds like this:

  • My FPS is consistently lower than it should be.
  • My FPS suddenly drops during fights or other busy moments.
  • The game feels less smooth, but it keeps running normally.

Resolution

Whether your FPS stays low or only drops during certain moments, it usually means your PC is having trouble keeping up with the amount of work the game is asking it to do. Work through the steps below to help get things running more smoothly.

WindowsmacOS
  1. Check the minimum system requirements. Make sure your system meets the minimum requirements for the game you're trying to play.
  2. Update graphics card drivers. Outdated graphics drivers can cause crashes, freezes, black screens, and other visual issues, and updating your GPU drivers can help resolve these problems.
  3. Adjust your graphics settings. Higher graphics settings ask more from your hardware and may result in consistently lower FPS or temporary drops during more demanding moments. Check our guide for game-specific settings you can lower and gradually adjust until you find the right balance between performance and visual quality.
  4. Perform a clean boot. Clearing up background processes can ensure other programs aren't fighting for the spotlight against your game, and a clean boot helps you clear those potential troubles.

Still having issues?

If your FPS is still lower than expected after completing the steps above, submit a ticket so we can take a closer look.