Connection Troubleshooting - Log Reader

If you’ve recently played a game with lots of lag or connection issues, try the log reader below to get network statistics about that game. If the connection score is 90 or above, the issue you're facing is likely not related to networks.

Network logs are located here by default:

  • Windows: C:\Riot Games\League of Legends\Logs\GameLogs, under the time and date stamped folder for the game in which you had issues and upload the netlog. 
  • MacOS: Click the "Upload Logs" button, press ⌘-Shift-G, and paste in: /Applications/League of Legends.app/Contents/LOL/Logs/GameLogs -- look for the time and date stamped folder for the game in which you had issues and upload the netlog. 

 


 

As a great next step, you can check out our Lag Report, a resource for measuring your ISP connection to our game servers and learning more about what these network statistics mean.

 

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