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Account Deactivation

Account Deletion


 

Account Deactivation


What is the difference between account deletion and account deactivation?

Account deletions will permanently delete all the information associated to your account, including username, Summoner name, email address, and purchase history. The account will no longer exist and will never be accessible again. This process is irreversible.

Account deactivation will restrict access to your account, but all of your account's data will be untouched. No one will be able to log into the account while it is deactivated and your information will remain on our database. This process is reversible at any time upon request. Please note that account deactivation will NOT prevent your ranking from decaying.


How do I request to deactivate/disable my account?

Before you request for an account deactivation, please note that it's fine to just leave your account active even if you do not plan on using it. Your account will not be deleted or otherwise harmed by remaining enabled.

Please submit a ticket to Player Support with the following information:

TICKET SUBJECT: Account Deactivation

  • Account Name (The Name you log in to the LoL Client with):
  • Summoner Name (The name your friends see in-game):
  • The server you play on:
  • Creation date of the account:
  • Location that you registered the account from (City, Country):
  • The email address used to originally register your account:

We recommend that you delete any payment information from your account before we deactivate it.


 

Account Deletion


How long does it take to delete an account?

The process takes 15 days to complete. You will not be able to access your account during this time. It is impossible to recover accounts once they have been deleted, so please be completely sure you want to delete your account before proceeding.

If you change your mind after confirming your deletion request, respond to the ticket as quickly as possible. If you don't let us know at least five days in advance of the deletion date, we won't be able to save your account.


Will I be able to use the username, Summoner name, or email address again after my account is deleted?

Yes! All the information associated to your account will be deleted, clearing it up for future use. Please note that it will not be available until 15 days after the deletion has been confirmed.

** If your account has been permabanned for any reason, that Summoner name will not be released when the account is deleted. **


I don't want to delete my account. Can I swap Summoner names between accounts?

We can swap Summoner names between accounts manually, but only if you are the original account owner of both accounts. This process will cost the same amount as a Summoner name change (1300 RP/13900 IP). Please note that you can only swap Summoner names that are on the same server.

If you would like to swap your Summoner name from one of your accounts to another, please submit a ticket with the following information for both of your accounts:

TICKET SUBJECT: Summoner Name Swap

ACCOUNT ONE

  • Account Name (The name you log in to the LoL client with):
  • Summoner Name (The name your friends see in-game):
  • The server you play on:
  • Email used to register the account:

ACCOUNT TWO

  • Account Name (The name you log in to the LoL client with):
  • Summoner Name (The name your friends see in-game):
  • The server you play on:
  • Email used to register the account:


How do I request to get my account deleted?

If you do wish to permanently delete your account, please send us a ticket with the following information:

TICKET SUBJECT: Account Deletion
  • Account Name (The name you log in to the LoL client with):
  • Summoner Name (The name your friends see in-game):
  • The server you play on:
  • Original email address used to register the account:
  • Location that you registered the account from (City, Country):
  • Last IP address used to play League of Legends: (http://whatsmyip.net/):
  • Internet Service Provider (ISP)/Internet carrier when registering the account:
  • Have you purchased RP on this account? If yes, please list the payment methods used to purchase RP:


What if I cannot provide all of the necessary information?

If you're not able to provide all of the above information, we may need to ask you for more information on your account to verify ownership. We take these steps to ensure the security of all accounts. Thank you for all of your patience! :)

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