Reporting a Player

The Disciplinary System

Reporting Guidelines


 

If you encounter offensive, negative, or disruptive experiences within League of Legends then you can report the offending player at the end of the match. Once a report is made our disciplinary systems will review the game within minutes to determine whether a penalty will be placed. Sometimes (but not always) you will be notified when a player you reported is penalized. The lack of a notification does not mean there was no penalty. 


 

The Disciplinary System

The following behaviors are unacceptable and may be acted on by our disciplinary systems:

  • Insulting, harassing, or offensive language directed at other players.

  • Any kind of hate speech such as homophobia, sexism, racism, and ableism.

  • Intentionally ruining the game for other players with in game actions such as griefing, feeding, or purposely playing in a way to make it harder for the rest of the team.

  • Leaving or going AFK at any point during the match being played.

  • Unnecessarily disruptive language or behavior that derails the match for other players.

  • Inappropriate Summoner Names. 

 

The following are behaviors that would not be acted on by our disciplinary systems:

  • Playing poorly but still trying to win.

  • Strong language that does not insult or demean other people.

  • Choosing unusual champions, building unusual items, or experimenting with new ideas that don’t match the current “meta”.


 

Reporting Guidelines

Pro tips:

  • Make sure your report is tailored for the behavior you saw. It may be tempting to select every report category available but this is unnecessary. It only takes one report to trigger a review by our system selecting more than one category will do nothing to make your report more valuable.

  • When possible, leave a concise and clear comment about the behavior you observed. For example, if the player decided to throw the game by rushing down middle lane after their first death a good comment would be: “Died at 5 minutes to a gank and then proceeded to run down mid for the rest of the match”. 

Things to avoid

  • Do not threaten or repeatedly tell a player you will report them. Doing so can encourage players who are already negative to continue their behavior. Whether they know they are being reported or not has no bearing to whether the system will act on them. But most importantly, repeatedly threatening or arguing with a negative player can end up derailing the game for everyone else and then open yourself up to reports and possible disciplinary action as well. Avoid negative thoughts and useless chatting with poor performing teammates! Focus on victory by muting the offending player and then reporting them at the end of the game.

  • Do not ask other players in the match to report the offending player. It only takes one report for our systems to review a game. Additional reports will not do anything for the offending player; however as mentioned above, it could open yourself up to a report of your own; especially if you are derailing the match by constantly demanding reports of other players.

  • Negative behavior is unacceptable regardless of the circumstances or who started it. It can be tempting to respond to negative players with negativity of your own. Our systems do not care who started the behavior and will treat each reported player based off the merits of their own case. The only way to handle these types of players is to mute them and continue playing the game followed by giving them a report at the end of the match.

Was this article helpful?

Can’t find what you’re looking for?

From tech to tilt, we're here to help you! Submit a Ticket! So long as a poro doesn't eat it, we'll get back to you soon.

/ Submit a Ticket
Powered by Zendesk