If your problem sounds like this, you're in the right place:

  • Connection Error: A review detected that action of an account playing on this device violated the User Rules (Section 7) of our Terms of Service. […] Error Code: VAN 152
  • What does VAN 152 mean?
  • I'm seeing VAN 152 when trying to play.

Resolution

VAN 152 means the device you're using has been restricted from playing because of a hardware ID (HWID) ban.

This isn't a Riot Vanguard installation or connection issue, so troubleshooting steps like reinstalling Riot Vanguard, reinstalling your game, changing your connection, or restarting your PC won't remove the restriction.

To learn more about what hardware ID bans are, how they work, and when they may be eligible for review, read our Understanding Hardware ID (HWID) Bans article.