If your problem sounds like this, you're in the right place:

  • Connection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN -1
  • I got kicked out of the game and got VAN -1.
  • What does VAN -1 mean?

Resolution

VAN -1 usually means Riot Vanguard was unable to start correctly or one of its required services is unavailable.

These two steps can usually set things right:

  1. Remove and reinstall Vanguard. The quickest way to restore Vanguard's default settings is to manually uninstall it, then restart your PC and launch your game again to reinstall Vanguard.
  2. Set the Vanguard service to start automatically. Having Vanguard installed won't do much good if it's not running when you try to play. If you don't use Vanguard Pre-Check to enable Vanguard to run on-demand, you'll need to set the Vanguard (vgc) service to Automatic.

Still having issues?

If you still see the error after trying these steps, submit a ticket to Player Support. Make sure you attach your logs so we can take a closer look and help get you back in the game.