tl;dr: If you’re in Europe and under the age of 16, you might need your parents to respond to our email. This also applies for Brazil players if you are under 18 years due the Brazil ECA Digital Act (2026) regulation. For the US it’s only mandatory in Louisiana and optional in the rest of the country.

Many regions around the world are now subject to data privacy laws which affect games and digital accounts like the one you use to log into Riot's games. If you live in one of these regions, you'll be prompted to either verify your age or tag in your guardian when you log in or create an account. We're sure you're curious about what this means for you, so we've answered some common questions relating to EU’s, Brazil's and Louisiana's age of eligibility and how Riot is handling it:

What’s the age of eligibility for my country?

The default age of eligibility (AoE) is 16 across the EU and 18 for Brazil, but countries can set their own.

Can my parents log into my account?

No, your parents can’t log into your account, but they can modify it or view information related to it if they ask us. We’ve made a similar article to this one for parents, which you can read here.

 What happens if my parents don’t respond to the email?

If your parents don’t want to respond to the email, your account will remain locked. Once you reach the age of eligibility according to the date of birth you listed on your account, your account will automatically unlock.

This doesn’t apply to the US. Even if you create your account as a minor in the US, there are no limitations or blockers on your account unless your parents activate the Parent Portal controls, which is completely optional.

My parents didn’t approve and I’ve spent money on the game.

You can try showing them this video and talking to them about the Riot games you play and the money you've spent, but we can’t grant access to your account until your parents respond to their email or you reach the age of eligibility in your country.

I sent the parent request to the wrong email address!

Just log into your account, in your Riot Account site and you’ll be able to send a new email to a new address.

I want to change the parental email address I linked to my account.

If your parent has already responded to the initial email and lifted the lock from your account, they need to make the request to change their email address themselves. Have them submit a ticket using their original email address.