This page addresses issues you may encounter in 2XKO. If you're having trouble accessing the game, try our 2XKO - Known Access Issues guide.

Downloading/Updating 2XKO

  • When trying to log into the game, it crashes and shows a black screen, preventing further actions. To solve this, do a clean uninstall, then reinstall the game again (it may take a few tries before it works).

Connection

  • Disconnecting from the network through settings prevents you from connecting to the lobby (restart required).
  • “Unable to establish connection for high log-in” error in Xbox Series X|S, causing connection issues for console players.

Avatars

  • Avatar outfits may not display properly in heavily populated lobbies.
  • Avatar may move on their own or get stuck in a looping animation when sitting on a cabinet.